Restaurant Robots

TRANSCRIPT
Restaurant Robots

NARRATOR:
The staff at this restaurant in Kuwait, have a new assistant. It is a robot called CAN. CAN helps the waiters deliver meals more quickly.  CAN doesn’t replace human waiters but works with them. The robot cannot take orders or serve food directly, but it carries food from the kitchen to the correct table.  A human waiter then puts the food on the table for the customer. 

SOUNDBITE - Jessy Nomess:
“We just press the number of the table, and this one is already programmed, so the robot will direct, for example if you press table one, it goes to table one, just go there and we will get the food and put it on the table.”

NARRATOR:
This teamwork makes the service faster and better. It also gives customers a new and fun way to eat. Many customers see robots like CAN as the future of restaurants. One diner said:

SOUNDBITE - Jukerya Serja Milli:
“Moving forward this will be the way, it cannot be 100 percent I would say, but at least, yes 60/40. 60 human and 40 robots, yes why not.”

NARRATOR:
Ahmed Sherriff is the restaurant's manager. He says robots like CAN are becoming more popular. He thinks robots will help improve service, but human waiters will still be needed for personal interaction with customers.

SOUNDBITE - Ahmed Sherriff:
“For sure the customer needs an employee to communicate with and to talk to. The robot will help the employees, but I do not expect it to fully replace the employee.”

NARRATOR:
Robots like CAN are not just machines. They show how people and robots can work together. In Kuwait, robots are helping restaurants and giving customers a look at the future.